Find a Tender · Free access
Link Group
This Find a Tender notice and its original source links are free to access. Wallis Tenders is an independent service.
- Work location
- Scotland
- Published value
- £1,500,000 · Published contract value
VAT treatment: see the original notice - Closing date
- 23 Nov 2026, 12:00 GMT
- Notice date
- 6 Nov 2026
- Last checked
- 11 Nov 2026, 20:41 GMT
1 lot(s) listed. Check individual lot values and requirements at source.
Collected from the official notice feed. Earlier history may be incomplete.
Published description
Link Group is seeking to appoint a suitably qualified supplier to provide, implement and support a modern, secure and resilient corporate telephony and Contact Centre as a Service (CCaaS) solution. The contract will include cloud telephony, omnichannel contact handling, intelligent routing, workforce management, call recording, quality management, reporting and analytics, PCI-compliant payment handling, integration capabilities, migration, implementation, training and ongoing support. The solution will support customer-facing and colleague-facing services across Link Group and will be delivered through a phased approach.
Read the original notice for the full scope, requirements, closing time and latest changes. Registration may be required to access documents or apply.
View original notice ↗ Additional source ↗Notice history (4)
- 30 Jul 2026 · Notice updated
- 6 Nov 2026 · Opportunity published
- 6 Nov 2026 · Opportunity published
- 11 Nov 2026 · Notice updated