Wallis Tenders UK

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Provision of Independent Health Complaints Advocacy Service

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London Borough of Brent

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Work location
London
Published value
£300,000 · Published contract value
Excluding VAT; gross value also published
Closing date
23 Nov 2026, 13:00 GMT
Notice date
11 Sep 2026
Last checked
13 Nov 2026, 23:31 GMT

1 lot(s) listed. Check individual lot values and requirements at source.

The value can cover the full contract duration, not an annual payment.

Collected from an Open Contracting Partnership compiled snapshot. Earlier history may be incomplete.

Historical baseline; recent changes are being collected separately.

Published description

This tender is for the provision of Independent Health Complaints Advocacy Service (IHCAS). The IHCAS empowers and supports clients, their family, carer or representative to go through the complaints procedures for complaint or grievance related to any aspect of care or treatment they received from NHS funded services and to assist them in finding a resolution. The service will also support clients’ complaints concerning health and social care services. The service will support the client through the appropriate complaints processes of the service they accessed. The key aspect of the role of the service is the focus on empowering and supporting clients, their family, carer or representative. Contract Start Date: 1 April 2027 Contract End Date: 31 March 2030 Possible Extension up to 2 years

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Notice history (6)
  • 11 Sep 2026 · Future work
  • 11 Sep 2026 · Future work
  • 11 Sep 2026 · Notice updated
  • 23 Oct 2026 · Opportunity published
  • 23 Oct 2026 · Opportunity published
  • 23 Oct 2026 · Notice updated